Only purchase a Bracelet Resize after contacting us about your situation.
Make sure you specify the current wrist size your bracelet has been made for and then the new wrist size your bracelet needs to be made for.
Don't have a measuring tape?
Use a piece of string to measure your wrist and lay the string back out on a ruler to get your measurement in inches or centimeters.
Please specify the exact number on the measuring tape and whether you prefer your bracelet a little looser or tighter.
Bracelet w/resize was smooth process
Great. The team at Aurum Brothers was very accommodating and helpful. Love the bracelet.
Great job! Love my bracelets
Excellent! The service was superb. The customer care was first rate!
Wonderful. The customer service is fantastic to deal with. From beginning to end, even if you make a boo boo ordering. Always on top of things all ways ready to help.
Great work love your work
I love my bracelet and you resize my other bracelet and got it back to me very quickly..... Love your work
Worth every cent!!
Due to covid it took some time (3 Weeks about) to ship the bracelet and get it back. Every question I ask via email was replied to with in 12hrs. Just got an “I like your bracelet” to start off my day! It reminded me to write this review
great service !
unfortunately my bracelet broke so i sent it back to have it restrung. there was a slight miscommunication that led to it being fixed in a way i did not like. This was promptly solved by the support team and it was restrung again at no cost. Bracelet looks as new again , loving it. love the products, love the service ! can’t beat that
Service was first rate!!
The communication and turn around time was awesome. Thank you for the help.
The owner of this bracelet lives in Suriname. He sent it in Corona time to me because it was broken and before that he had some mail communication with your company. I was glad it was easy to help him. All the info was written on your site. So i followed the steps. thank you for the trust. After corona i can sent it to him. I hope te chosen size wil fit him. Thank you again.
Repair of Bracelet
Even in these horrible times, the service was great and I got my bracelet repaired perfectly and timely. Great job. All the communication was great and during your next big sale I will be purchasing an additional bracelet. FYI: I have been wearing my original bracelet for 5 years every day! Great product and everyone I see loves it and I give them your name.
Best Customer Service
I own many bracelets and they are the Bentley of bracelets. I highly recommend them! If after time you need them restrung their customer service is great!
Perfect service. Everything ran really good. From the first contact to getting the bracelets back. And this in the corona crisis. Thank you guys!
Beautiful Color Combination
Great first time experience- easy order placing and fast shipping. Although I had to return the bracelet to size up, the process to do so was seamless and the return shipping was within two days. Excellent communication. The bracelet itself had vibrant beads and textured beads that make it unique. My boyfriend was very pleased!
Masculine, stylish, high quality bracelet! Delivery and service are top notch.
Item was exactly as pictured. Stones were gorgeous and sparkled. My husband loved it!