Only purchase a Bracelet Resize after contacting us about your situation.
Make sure you specify the current wrist size your bracelet has been made for and then the new wrist size your bracelet needs to be made for.
'Bracelets Resize' is excluded from any discounts
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I always get the best costumer service Love your brand
PARFAITE!!! comme toujours avec Aurum Brothers
Exceptional!! I would like to let you know that Joren was very helpful with my returning and resizing my bracelets. Your organization can be proud to have a person like Joren involved in customer support. Thank you.
Perfectly a very good expérience
It was so easy to ship them back because of my mistake in measuring my wrist. I followed the instructions given and they also held my order until I arrived home. This is by far the best customer service ever.
Really nice quality and great communication!
I recently had two previous purchases that I made resized down. Aurum Brothers rep Joren was incredibly helpful in making the process seamless from beginning to end. I will continue to use and refer them everyone!
I forwarded three of my Bracelets to get resized by Arum. Their service was amazing. After ordering the resizing, they immediately sent instructions how how to return the bracelets. They sent confirmation when the bracelets were received and once again when they were returned. Overall the experience was simple and professional. Arum Brothers is a top notch organization and their bracelets are all the highest quality.
My overall experience is amazing. The staff are very friendly and professional. The duration was perfect, and the bracelet came back in perfect condition.
The turn around process was really quick once it was received by Aurum Brothers. I think once they received it, I got it back within a week. As far as the resizing goes it fits perfect. Thank You!
Communication was very good along with speed of service also. Re-sized products are great!
Wonderful experience overall! the support from Aurum Brothers was fast, efficient, and friendly. My girlfriend loves her bracelet and the resize was perfect. Highly recommend their products!! :)
Received the bracelet very quickly. I ordered the wrong size. Customer service was fantastic thru the re-size process. They notified me when they received my return and immediately sent me another one. I had it within 3 days of them receiving my return. Great quality. I would definitely order again and refer to others.
I love the classic look of the 8mm and 12mm beaded bracelets together
I ordered my bracelet a little too big this time and I only had to pay $10 to have them fix it. Even though they’re in an entirely different country I got my bracelet back within two weeks. Great customer service and awesome shipping
I had a great product and experience