Only purchase a Bracelet Repair after contacting us about your situation.
You can contact us at [email protected]
Don't have a measuring tape?
Use a piece of string to measure your wrist and lay the string back out on a ruler to get your measurement in inches or centimeters.
Please specify the exact number on the measuring tape and whether you prefer your bracelet a little looser or tighter.
Joren is great !
Thanks for the great service and care of my repair. Joren was helpful throughout, cheers from Aus
Thanks for taking such good care of me after my bracelet broke. The repair was quick and easy and I’m proudly wearing my bracelet once again. Thanks!!
Aurum Brothers has excellent customer service!
Great balls of fire!
Great performance guys!
High quality item along with great customer service. In a time where customer service seems no longer be a priority.
Great service and great turnaround! I had my bracelet repaired and even though I live in the US my bracelet was resized and repaired and delivered via FedEx promptly! Thank you for your exceptional service!
10 out of 10! I’ve been a customer for several years and AB’s customer service and support is second to none. Thanks for taking care of me!
Amazing service and quality - best ever
Truly impressed with response time, information, instructions and price of the repair. Ran into a FEDEX customs issue however once I brought Aurum Brothers into the conversation the matter was resolved lickity split and product arrived immediately. Bracelets look brand new and fit perfect. Love this brand.
Just received my bracelet back and it is like new. Thank you for your great customer service.
Love Love Love
Aurum Brothers are just great. The cost of the bracelets is quite high, but the quality of them supersede anything else I have bought previously. So much so, that i recently bought a bracelet of Amazon at was £9.99 and looked the same. however it lasted about 2 weeks before the elastic broke and there was no repair service. It even had a little silver bead on it that looked but turned green almost instantly.
You guys are the best. Easy to deal with and you made returning the bracelet and its repair effortless. I am very grateful. Thank you so much
Restring 3 bracelets
They were repaired and returned. I am very happy with the service performed. I highly recommend their service, repairs were great. My only suggestion for improvement would be communication. I never heard anything that they received the bracelets, didn’t hear they were working on them, and I didn’t hear that they were on their way back to me. I shipped them and a few weeks later I hear a knock on the door and they are back. Best Regards, Gary Miller
Outstanding Service!!! Super fast, super easy, super Friend!! Thank you!!!
Aurum Brothers excel again
Sent two bracelets in for repairs. Came back in less than a week and looking like new. Thank you AB!
perfect service, almost free of charge, turbo shipping .. ***** stars!